In this book, 20-year IT Services veteran D.J. Eshleman teaches you the framework he has used to advance his career from temp worker, to cubicle, to consultant, and now to coach and author.
The great news? What he’s found is that SIMPLER IS BETTER. A system everyone on the team can follow is something that is missing in many ITIL, DevOps, and Agile models. You shouldn’t need a certificate or degree just to be successful in IT.
This book introduces what D.J. calls the riskLESS™ IT Services...
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